Who we are

Our website address is   https://www.ritacariad.art

Cookies

By continuing to use this website you agree to the use of Cookies as specified in this policy. We use cookies to analyse our traffic. We share information about your use of this website with our analytics partners and our payment processor who may combine it with other information that you have provided to them or that they have collected from your use of their services.

Strictly Necessary Cookies

Strictly Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website will not function properly without these cookies.

Statistic Cookies

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Users are not personally identified by these cookies.

Who we share your data with

We never sell data to third parties, we use third party providers to deliver specific services. The website ritacariad.art shares data with the following service providers:

PayPal  to process shop purchases

Google Analytics  to improve website user experience and functionality

Google ReCaptcha  for security and active prevention of SPAM emails 

What rights you have over your data

You can request that we erase personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Overview

My Refunds and Returns policy lasts 30 days from date of payment. If 30 days have passed since your purchase then a refund is not possible.

To be eligible for a return, your painting must be in the same condition that you received it in.

To complete your return, we require proof of purchase.

Refunds

Once your return is received and inspected, I will send you an email to notify you that I have received your painting. I will also notify you of the approval or rejection of your refund.

If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, this may take a couple of days depending on the bank and payment process used.

Late or missing refunds

If your refund is late, please check with your credit card company first and allow time for processing the refund.

If you’ve done this and you still have not received your refund, please contact me.

Exchanges

I can offer an exchange if your painting has been damaged in transit during the delivery process. Original paintings cannot be replaced as they are unique (not copies or prints). If you need to exchange a painting please contact me.

Returns

To return your painting, you should contact me to arrange delivery.

You will be responsible for paying the return delivery costs. Delivery costs are non-refundable. If you receive a refund, return delivery will be deducted.

Depending on where you live, the time taken for your exchange to reach you may vary.

Please consider using a trackable and insured delivery service when returning a painting in case it gets lost or damaged in the post.

Need further information?

Contact me for questions related to refunds and returns.

Privacy & Cookies

Who we are

Our website address is   https://www.ritacariad.art

Cookies

By continuing to use this website you agree to the use of Cookies as specified in this policy. We use cookies to analyse our traffic. We share information about your use of this website with our analytics partners and our payment processor who may combine it with other information that you have provided to them or that they have collected from your use of their services.

Strictly Necessary Cookies

Strictly Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website will not function properly without these cookies.

Statistic Cookies

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Users are not personally identified by these cookies.

Who we share your data with

We never sell data to third parties, we use third party providers to deliver specific services. The website ritacariad.art shares data with the following service providers:

PayPal  to process shop purchases

Google Analytics  to improve website user experience and functionality

Google ReCaptcha  for security and active prevention of SPAM emails 

What rights you have over your data

You can request that we erase personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Refunds & Returns

Overview

My Refunds and Returns policy lasts 30 days from date of payment. If 30 days have passed since your purchase then a refund is not possible.

To be eligible for a return, your painting must be in the same condition that you received it in.

To complete your return, we require proof of purchase.

Refunds

Once your return is received and inspected, I will send you an email to notify you that I have received your painting. I will also notify you of the approval or rejection of your refund.

If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, this may take a couple of days depending on the bank and payment process used.

Late or missing refunds

If your refund is late, please check with your credit card company first and allow time for processing the refund.

If you’ve done this and you still have not received your refund, please contact me.

Exchanges

I can offer an exchange if your painting has been damaged in transit during the delivery process. Original paintings cannot be replaced as they are unique (not copies or prints). If you need to exchange a painting please contact me.

Returns

To return your painting, you should contact me to arrange delivery.

You will be responsible for paying the return delivery costs. Delivery costs are non-refundable. If you receive a refund, return delivery will be deducted.

Depending on where you live, the time taken for your exchange to reach you may vary.

Please consider using a trackable and insured delivery service when returning a painting in case it gets lost or damaged in the post.

Need further information?

Contact me for questions related to refunds and returns.